Our Most Asked Questions..

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General Services & Procedures

Q: What types of services does Servicely HomePro provide?

A: We offer a full range of interior, exterior, and property management services, including bathroom and kitchen remodels, carpentry, painting, plumbing, electrical work, HVAC filter & coil cleaning, driveway and patio installation, landscaping, and ongoing estate management. Whether it’s a small handyman repair or a large renovation, our team is equipped to handle it.

Q: Do I need to supply my own materials, or do you provide them?

A: For most projects, we source and provide all necessary materials, ensuring high-quality results and consistency. If you have specific preferences or already purchased items, we’re happy to work with those too.

Q: How do you handle permits and inspections?

A: For larger projects that require permits (such as major remodels, electrical upgrades, or structural work), Servicely HomePro will guide you through the process and coordinate with local authorities to ensure everything is fully compliant.

Q: How do you ensure quality on bigger construction projects?

A: We assign a project manager who oversees every stage, from planning to final inspection. Regular updates, quality checks, and customer walkthroughs are part of our standard process.

Estate Management

Q: What is included in your estate management services?

A: Estate management covers scheduled property maintenance, landscaping, seasonal inspections, emergency repairs, and oversight of specialized services. We act as a single point of contact for busy homeowners, ensuring your property is always in top condition.

Q: Can you customize estate management plans?

A: Absolutely. Each homeowner has unique needs, so we tailor service plans to include everything from monthly maintenance to seasonal services like gutter cleaning, snow removal coordination, or security system checks.

Q: Do you offer 24/7 emergency support for estate clients?

A: Yes. Our estate management clients have access to emergency support for urgent issues like leaks, electrical outages, or storm damage.

Customer Service & Scheduling

Q: How do I schedule a service or request a quote?

A: You can request a free quote through our website’s “Contact Us” form or by calling us directly. Once we understand your needs, we’ll provide an estimate and schedule the service at a time that works best for you.

Q: How far in advance should I book a project?

A: For handyman services, we can often schedule within a week. Larger renovations or seasonal services may require 2–4 weeks of lead time, especially during busy seasons.

Q: Do you provide written contracts or agreements?

A: Yes. For all larger projects and estate management services, we provide detailed contracts outlining scope of work, timelines, and costs for complete transparency.

Q: Will I get updates during my project?

A: Yes. Our project managers keep clients informed with regular updates, photos, and progress check-ins. We encourage open communication at every step.

Payments & Billing

Q: How do you handle payments?

A: We accept major credit cards, bank transfers, and checks. Smaller handyman jobs may be paid upon completion, while larger projects typically follow a milestone-based payment schedule.

Q: Do you require deposits?

A: Yes. A small deposit is required for most jobs to secure scheduling and materials. The balance is paid according to project milestones or upon completion.

Q: Do you offer financing or payment plans?

A: While we don’t provide direct financing, we can structure payment schedules for larger projects to make them more manageable.

Q: Are quotes free?

A: Yes — we provide free, no-obligation quotes for all services.

Trust, Safety & Workmanship

Q: Are your workers licensed and insured?

A: Yes. All of our technicians, contractors, and specialists are licensed, insured, and background-checked for your peace of mind.

Q: What if I’m not satisfied with the work?

A: We stand by our work with a satisfaction guarantee. If something isn’t right, we’ll fix it promptly at no extra cost.

Q: Do you clean up after the job?

A: Always. Our team leaves your home or property clean and safe after every service — no debris, no mess, just results.

Q: Can you provide references or past project examples?

A: Yes. We’re proud to share customer testimonials and before/after photos of past projects to demonstrate our craftsmanship and reliability.